Your full satisfaction is our goal. If for some reason you are unhappy with your purchase, please fill out the form below and we will do our best to resolve it to your satisfaction.
You have 15 calendar days to return an item after arrival. In case of a return, the buyer is responsible for returning the item in new condition packaged in a way that protects it from damage during shipping. Refunds are issued on reception of returned goods to the original payment method and do not include shipping fees. Returned goods are subject to a 15% restocking fee. Shipping fees are the responsibility of the customer.
All of our products have a 1 year warranty from the day purchased. We will repair any damages or entirely replace the product if necessary. If your warranty expires, KNKMiami will still be there for you! We will repair your product for 30% of the purchase price or replace it for 50% of the purchase price. Please fill out the "Additional Details" section with information on how your item was damaged. Shipping fees are the responsibility of the customer.