Returns & Refunds Policy - KNKMIAMI
At KNKMIAMI, we are dedicated to ensuring your complete satisfaction with our products. If you are not entirely happy with your purchase, we are here to assist you with returns and refunds.
Return Process:
• Time Frame: You have 30 calendar days from the date of delivery to return an item.
• Condition of Items: The item must be returned in its original, unused condition and securely packaged to prevent any damage during shipping.
• Return Shipping Fees: The customer is responsible for covering the return shipping costs, except in cases where the item was received damaged or there was an error in the order.
Refunds:
• Processing Time: Refunds will be issued to the original payment method within 7-10 business days after receiving and inspecting the returned item.
• Shipping Fees: Shipping fees are non-refundable unless the item arrived damaged.
Damaged Products:
• If your product arrives damaged, you must contact us within 2 days of delivery. In such cases, we will cover return shipping costs, and no restocking fee will apply. We will also refund the delivery fees.
How to Initiate a Return:
1. Contact us at info@knkmiami.com or call (305)753-7177 to request a return authorization.
2. You will receive instructions on how to proceed with the return.
3. Once approved, ship the item to:
Return Address:
KNKMIAMI
11471 SW 102nd St
Miami, FL 33176
USA
4. Please include a note in the package with your order number, the reason for returning the item, and whether you wish to exchange it for another product.
Your satisfaction is our top priority, and we will do our best to resolve any concerns you may have. Please do not hesitate to reach out if you need further assistance.
Best regards,
KNKMIAMI Team
Return Process:
• Time Frame: You have 30 calendar days from the date of delivery to return an item.
• Condition of Items: The item must be returned in its original, unused condition and securely packaged to prevent any damage during shipping.
• Return Shipping Fees: The customer is responsible for covering the return shipping costs, except in cases where the item was received damaged or there was an error in the order.
Refunds:
• Processing Time: Refunds will be issued to the original payment method within 7-10 business days after receiving and inspecting the returned item.
• Shipping Fees: Shipping fees are non-refundable unless the item arrived damaged.
Damaged Products:
• If your product arrives damaged, you must contact us within 2 days of delivery. In such cases, we will cover return shipping costs, and no restocking fee will apply. We will also refund the delivery fees.
How to Initiate a Return:
1. Contact us at info@knkmiami.com or call (305)753-7177 to request a return authorization.
2. You will receive instructions on how to proceed with the return.
3. Once approved, ship the item to:
Return Address:
KNKMIAMI
11471 SW 102nd St
Miami, FL 33176
USA
4. Please include a note in the package with your order number, the reason for returning the item, and whether you wish to exchange it for another product.
Your satisfaction is our top priority, and we will do our best to resolve any concerns you may have. Please do not hesitate to reach out if you need further assistance.
Best regards,
KNKMIAMI Team